How clean is your call center?
Well, I asked this because it is but important to always keep your call center operations floor neat and clean all the time. This goes beyond cleaning your computer keyboard and workstations, as these cleaning efforts should extend up to the sleeping areas and restrooms.
Speaking of keeping the call centers neat and clean, it is in the news that bedbugs attacked one call center that cause them to do some immediate clean up operation.
The bed bug epidemic that’s sweeping New York has even hit the city’s 311 call center.The call center in Lower Manhattan was fumigated Tuesday night after a bed bug was found in the facility on Friday.
A spokesman for 311 says there was no impact to the call center’s operations.
I just hope that this won’t happen in your call center. This will surely leave a bad impression to some future clients should the news spread around, don’t you think?
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