Call Center Jobs Related to Selling Properties

by Call Center Gal on August 23, 2010

Do you have any experience in selling real properties over the phone? If you have been a real estate broker, agent and or marketer before, then most likely you will find it easier to sell different hot real estate properties over the phone just like townhouses, condo units, Outer Banks homes and even some properties that were taken by commercial banks. If you have the passion yet lack the skills, then a call center training dedicated to enhance your selling skills will be very helpful for you to do the job.

         

Taiwanese Call Center Scammers Busted

by Call Center Gal on August 21, 2010

First, it was the Indian call center agent that was tagged as one call center scammer. Now, Pattaya police busted these Taiwanese Call Center Scammers that are believed to be responsible for a well known call center banking scam.

At approximately 11:00am on Friday, Major General Niwat Rattana Thammawat along with Colonel Somnuk Changate from the Banglamung Police Station instigated a search and arrest warrant on a residential house in Soi Khao Noi, Banglamung.

A warrant was issued on the premises after various reports stipulated that the location was be being used as a base for an illegal call-center scamming operation. Allegedly, a group of largely Taiwanese nationals had been scamming both Thai and foreign customers into revealing private banking information under the pretence of being an official or representative of a bank or credit union.

In the mentioned search and arrest warrant, Thai police confiscated 8 notebooks, 20 telephones, internet modems, routers, ATM cards and bankbooks.

I believe that this is high time for local police officers to really be vigilant in implementing these so called call center operations especially if they are operating in such a small scale, whether in house or virtual call center ones. This is to make sure that they are doing only legitimate business and are only employing these call center agents in accordance with the law.

         

Drug Test in Call Centers

by Call Center Gal on August 13, 2010

Some call center companies require that applicants pass drug testing as part of their hiring process. Most of the time, they ask the call center applicants to go out with a referral slip to go to their accredited hospital or clinic for such test.

But now, these call center companies can speed up the process by the help of companies who offer drug testing kits to speed up the process. Just like a UK based drug testing company Clmedical, BPO companies can finally know the results in less time by using their drug testing kits to finally aid the progress of the applicant’s hiring process in the company, whether he is a GO or a NO.

On their website, and you will be exposed to a lot of information regarding different types of illegal substances that you should not take of course, and these information also include the different types of drug testing with descriptions on each and instructions on how to use those. Also, they have a portion on the site that provides up to date information about everything that relates to drugs and the newest drug testing sessions available in the market.

I find this important as a lot of interested clients will greatly benefit from it and can pass the useful information that they have on their site. So if you have some time later, take a chance to look it up on the net to check the latest information about drug testing and Clmedical’s drug testing kits.

         

Stream Global Services to Add 250 Call Center Jobs

by Call Center Gal on August 14, 2010

If there was a sad news before like this  Hilton Reservations Call Center closure, now one call center is flagging otherwise.

This is so because Watertown based call center Global Services got a new account and therefore adding more than 250 jobs in their workforce.

The new account is revealed as a U.S.-based health care benefits company, and will therefore have Stream’s call center agents to aid their Medicare enrollment support.

“We are extremely excited about our newest client being added in the Watertown site,” Stream Chairman and Chief Executive Officer R. Scott Murray said in a news release. “Building on the world-class support team that currently exists in Watertown, Stream will be building an exceptional team of health care support individuals.”

This is really great news as more opportunities are coming in, especially for those who have related call center experience that are living near the area. It was also reported that Stream Global Services will provide the necessary  training for a state insurance license that is required to work for this client.

By the way, I checked that there’s Stream Global Services Philippines as well. I just hope that they would also acquire new clients so that a lot more people will be given call center jobs in the Quezon City area.

source

         

Dress Well in Your Call Center Job Interview

by Call Center Gal on August 17, 2010

Call center job interviews are really so unpredictable yet exciting at the same time. That is why, if I were you, browse my articles about call center job interviews so you will be guided on how to think of an appropriate answer for most of the call center related job interview questions.

Speaking of interviews, make sure that you are prepared to rise in the occasion. This means that you need to dress appropriately. Wear something classic yet appropriate. For the men, mens ties will be a good addition especially if you are applying for a senior management position. And for the women, please ditch your mini skirts and wear something like pair of slacks and or a skirt at least an inch high from the knee.

I know that what I gave you is just a bit of information, but in the next few posts, I will give additional tips on how to dress appropriately for a call center job interview so stick reading this one and the rest of my posts here.

         

Life Insurance Accounts Marketplace

by Call Center Gal on July 11, 2010

How soon can you know if you are going to live longer?

Of course I don’t want to scare you to think about your lifespan. But if you compare cheap life insurance quotes you will find out that this is worth your time and investment.

If life insurance is part of your benefit package in the call center then having an extra life plan is a sure way that your love ones’ future will be secured just in case. And you don’t have to look at it as just one generic package. If you will check out some reputable sites that offer these services, you will find out a variety of life insurance package that best fit your present status as a future plan holder.

         

Short Term Health Insurance

by Call Center Gal on July 11, 2010

Nowadays, there are some call centers or small bpo set up companies in North Carolina who provide only a per project employment. And so this short term employment naturally requires only NC .

But this does not only apply to those who are office employed because short term insurance can also be availed by those who are self employed. This is a welcome development in the insurance business because now, virtually everyone, as long as they are working, can get a health insurance.

         

Desperate House Husband

by Call Center Gal on July 11, 2010

My husband has gained a lot of weight since he started working in a BPO industry, mostly at night. Prior to that, he used to have the time and the energy to exercise daily like playing basketball or lifting some weights at home. But since working full time at night shift, he had lost much energy and enthusiasm to exercise. I guess it is just a ‘side effect’ of doing night work for most people.

Now he is trying to lose some weight, although still not successful. What could be a good way to do this? Does using a generic Phentermine would do the job or should he just go on a strict diet and force himself to exercise again?

         

Call Center Bekimon Video

by Call Center Gal on July 24, 2010

I have been away for almost a week, offline because I broke my USB 2.0 wireless router. Anyway, I will share what happened about that in another post. But for the meantime, I want to share with you a very interesting video.

I have posted some controversial calls like the allegedly Dell Call Center conversation, the Citibank Call Center Scandal, the Irish kid Little Becky prank call and the 911 McDonalds Prank Call, that showed the challenges that an aspiring call center agent might encounter and has to conquer in order to survive in the BPO industry.

In addition to that, I also posted a call center attack video where I left a question whether you believe that clip is true or not.

And who would miss the fun times in the training class or on the floor? Like this one call center Papaya Dance and those agents who enjoyed their time by recording the I Will Survive Call Center Video. It really shows the balanced side of doing this job, that there are both challenging times that we need to prepare ourselves for and fun times that we should try to loosen up a bit to fully enjoy the funny moments.

Speaking of funny call center videos, I want to share with you an addition to this roster. This is the .

According to the video description in Youtube, the person on the video is BERN JOSEP PERSIA. What do you think of the video? I am curious to find out where this video was shot, like which call center and branch, etc.

Feel free to share your comments after this post.

Call Center Agents Love Some Pampering Too

by Call Center Gal on August 1, 2010

A lot of people think that working in a call center is like working in a very stressful environment. Well it is, with all the quotas, statistics and metrics that a call center agent has to keep up with, then the stress levels can really be that daunting.

That is why most of the call center sites have addressed these areas for relaxation wherein they can be pampered in these comfortable massage tables for like a 30-minute quick massage before and or after the shift. Well, again, these are only for those call centers that have these extra space and budget to accommodate such additional amenity in their offices.

But for those who are only start ups and still want to give the same pampering to their call center agents, they can outsource a spa company for a couple of days to have them set up their stuff in one corner. This will definitely delight these call agents who experience a lot of stress dealing with their everyday calls for their entire shift.

         

Hilton Reservations Call Center Closes, 325 Call Center Jobs Affected

by Call Center Gal on August 8, 2010

Hilton Reservations call center will close, not because the jobs will be going to Philippine Call Centers.

As per the issued news release from David Trumble, the spokesman for Hilton’s western operations, the expiration of the leased contract will end in October and that the company has decided to

Call Center Job for Steel Buildings

I am used to take calls as a call center agent before for a lot of different yet interesting accounts like telecommunications, computers, financial, even tech support accounts. But what if you are assigned to take calls for customers of steel buildings?